Your access code may not work due to the following reasons: It is case sensitive and you have entered it incorrectly. It is from a used textbook and the code has already been used by another student. It is from an older edition of the textbook. If you are still…
We no longer issue Access Code for online purchases. Once you have completed your payment, you should receive a confirmation email of the transaction and your account gets full access. If your account is still in Trial Mode after payment completion, ensure that your payment went through by checking for…
Repeating students only need to purchase an Extension Access for a lesser price to get access to the course in the current semester. Register as a returning student by following Getting Started → How do I register → How do I register as a returning student Login by following Getting…
Students are able to purchase an e-textbook upgrade if they have initially purchased a code without access to the e-textbook. Follow these steps to purchase the upgrade: Go to your course page. Click on the Purchase E-Textbook Online button Upon payment completion, your account should automatically upgrade and you will…
If you purchased a new textbook your access code will be printed on the inside front cover of your textbook. Instructions on how to activate your code can be found at {link}. If you have purchased a used book, or wish to purchase the eTextbook bundle select the Purchase Full…
To purchase full access online, you must first register in your course. Once registered, log in to be presented with the option to enter your access code or purchase full access online. Select Purchase Full Access Online and choose between available packages for your course. Once you’ve made your selection…
Trial mode occurs when you have not activated an Access Code or purchased Full Access online on your account. Access Codes can be obtained in several ways and will be described in this section of the FAQ.
Contact Support with the following information. The email you used when you registered the first account The email you used when you registered the second account Student Support:student-support@intromath.caInstructor Support:instructor-support@intromath.ca
On the left-hand side of the screen, select the “Account Settings” button. The “Account Settings” window will appear.Change either the “FIRST NAME” and/or “LAST NAME” text box to your desired name, then press the “Update” button to save the changes.
On the left hand side of the screen, select the “Account Settings” button. The “Account Settings” window will appear.Change the “EMAIL ADDRESS” text box to your desired email address, then press the “Update” button to save the changes.