Please try opening the lesson using the latest version of Chrome which you can get from https://www.google.com/chrome/browser/desktop/index.html. For mobile phone users, it is recommended that you use the Puffin Browser which you can get from the following: Android: Google Play (https://play.google.com/store/apps/details?id=com.cloudmosa.puffinFree&hl=en&gl=US) iOs: Google Play (https://apps.apple.com/us/app/puffin-web-browser/id472937654)
If you have missed a close date, depending on your course, you can attempt the lab for practice and you will not receive marks for your attempts. If your lab is closed, you will see somethinglike this on your screen. If you think that you are eligible for an extension,…
Filter to the semester in which the class you are trying to access occured. All the courses registered to your account for the selected semester(s) will appear in the middle of your screen. Find the course within the semester, then click on the blue colored title of the course to…
In most cases, this can easily be rectified by logging out and logging back into your account. If you continue to see that the Certificate is locked, please contact us at support@vretta.com. Our support team will get back to you as soon as we can.
In most cases, this can easily be rectified by logging out and logging back into your account. If you continue to see that the Summative is locked or your Upgrading lesson is still not 100% auto-completed, please contact us at support@vretta.com. Our support team will get back to you as…
The open and close dates for these resources are set by your institution. Please reach out to them so they can request from our team to adjust the due date. Vretta can only adjust the open and close date upon your training provider’s request and approval.
Please try opening the lesson using the latest version of Chrome which you can get from https://www.google.com/chrome/browser/desktop/index.html. For mobile phone users, it is recommended that you use the Puffin Browser which you can get from the following: iOS: App store (https://apps.apple.com/us/app/puffin-web-browser/id472937654) Android: Google Play (https://play.google.com/store/apps/details?id=com.cloudmosa.puffinFree&hl=en&gl=US)
In order to unlock the Post-Assessment/Summative, you need to score at least 80% in the corresponding Diagnostic. Otherwise, you will be required to work on the Upgrading modules.
In most cases, this can easily be rectified by logging out and logging back into your account. If you continue to see that the Certificate is locked, please contact us at support@vretta.com. Our support team will get back to you as soon as we can.
In most cases, this can easily be rectified by logging out and logging back into your account. If you continue to see that the Summative is locked or your Upgrading lesson is still not 100% auto-completed, please contact us at support@vretta.com. Our support team will get back to you as…